- Shipping & Return Policy
Shipping & Return Policy
SHIPPING & RETURNS
When choosing overnight shipping please allow 24 hours to process your order or call 877-642-1942 to ask if it can go out the same day.
Lash Savvy processes orders Monday through Friday, excluding major US holidays.
Lash Savvy orders will be processed within 1-2 business days. Orders placed on Saturday and Sunday will begin processing the following Monday.
Track Your Order
Lash Savvy is not responsible for lost or stolen packages, so please track your package and try to be as available as possible when your order is supposed to arrive. Once you have received your shipping confirmation, USPS will have the most current information regarding your package.
In the unlikely event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock and you will be refunded for that item.
Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond our control, please return within 30 days of delivery to receive a refund or exchange. A return label will be provided. After 30 days, the product is nonrefundable.
If you are unhappy with your unopened products and wish to return or exchange them, you can do so for up to 30 days from delivery for a full refund, store credit or exchange. Adhesives are excluded and can not be returned unless defective. All refunds will be credited back to the original payment method. Lash Savvy is not responsible for covering these shipping costs.